Multimedia Membership Manager

Wage Range: $63,000 - $68,000 annually

Work Location: Hybrid

FLSA Status: Exempt

This position is supported by a grant that is currently funded through June 30, 2029. Continuance of the position is dependent on securing funds for subsequent years.

Build Connections That Sustain Public Media

Texas Public Radio (TPR) is seeking a creative, strategic, and data-driven Multimedia Membership Manager to help grow audience engagement and philanthropic support across our digital platforms. In this role, you will co-lead TPR’s digital fundraising efforts through web, mobile app, email, newsletters, social media, and other digital content channels. Combining strong creative design skills with digital marketing expertise, you will develop compelling fundraising campaigns and storytelling experiences that connect audiences to TPR’s mission, impact, and community service.

The Multimedia Membership Manager will play a key role in driving donor acquisition, retention, and engagement through innovative, audience-focused digital strategies. Working closely with Development, Audience and Events, and Content teams, you will create and execute data-informed donor journeys, produce engaging fundraising materials, and optimize campaign performance across multiple channels. This is an exciting opportunity for a collaborative and creative professional to make a meaningful impact while helping strengthen the future of public media in South Central Texas.

What You'll Do

• Develop and execute integrated digital fundraising campaigns across email, web, app, newsletters, and social media platforms.
• Manage online donation experiences, including campaigns, landing pages, donation forms, digital stewardship, and donor journeys.
• Collaborate with content and audience and event teams to align fundraising messaging with editorial storytelling and audience engagement opportunities.
• Design and produce compelling digital fundraising materials, including graphics, email templates, social assets, web content, presentations, and campaign collateral.
• Develop donor-centered storytelling strategies that translate TPR’s journalism, cultural programming, and community impact into meaningful calls to action.
• Collaborate with staff to create promotional fundraising materials for special events, campaigns, and donor engagement initiatives.
• Generate regular reports and recommendations to improve donor acquisition, retention, conversion, and overall digital fundraising impact, including tracking key performance indicators such as digital fundraising revenue, new donor acquisition, conversion rates, email list growth and engagement, recurring donor growth, donor renewal and retention, and campaign testing and optimization.
• Establish, monitor, and evaluate digital fundraising performance against annual and quarterly goals, using audience and donor data to identify opportunities, test strategies, optimize campaigns, and inform future fundraising initiatives.
• Support fundraising efforts across all development functions, including membership, major gifts, planned giving, sponsorship, and special campaigns.
• Help maintain accurate records and reporting within donor database and fundraising systems.
• Collaborate across departments to ensure timely execution of fundraising initiatives and organizational priorities.
• Ensure compliance with organizational safety policies and procedures, promotes a culture of workplace safety and supports a safe and healthy work environment for employees, clients, and the public.
• Provide administrative and operational support for fundraising campaigns, donor events, and engagement activities.
• Perform other duties, tasks, and special projects, as assigned.

What We're Looking For

Required Qualifications

• Bachelor’s degree preferred in marketing, communications, digital media, nonprofit management, journalism, graphic design, business, or a related field; equivalent professional experience will be strongly considered
• Minimum of 3-5 years of experience in digital fundraising, digital marketing, audience engagement, communications, or related nonprofit work.
• MS Office Suite, Canva, Adobe, Creative Suite or similar platforms familiarity.
• Strong understanding of digital fundraising strategies, donor engagement, and audience development.
• Proficiency with Fundraising CRM systems, email marketing software, website CMS platforms, and analytic tools.
• Excellent written, verbal, organizational, and project management skills.
• Strong attention to detail & collaborative mindset.

Preferred Qualifications

• Experience supporting multi-channel fundraising campaigns and working with donor databases, email marketing systems, analytics platforms, and creative design tools is strongly preferred.

Benefits

• Generous Paid Time Off and 11 paid holidays
• Employer-paid Medical and Dental Insurance
• Employer-paid Life, AD&D, and Long-Term Disability Insurance
• 2% SIMPLE IRA contribution
• Employee Assistance Program
• Downtown parking provided

How to Apply

Please submit:

• Cover Letter
• Resume
• Professional References
• Salary Requirements

Email application materials to hr@tpr.org.

Please indicate where you learned about this position. No phone calls, please.

Texas Public Radio is an independent, nonprofit media organization serving San Antonio and communities across South and Central Texas. Through trusted journalism, music programming, compelling stories, and community events, TPR and the San Antonio Report connect and inform communities on air, online, and in person.

Texas Public Radio is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Texas Public Radio will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the Texas Public Radio Human Resources Department.